Privacy Policy
At PlankMarket, we take your privacy seriously. This policy explains how we collect, use, disclose, and safeguard your information.
Last Updated: January 1, 2025
Information You Provide
- •Registration info (name, email, business information, phone number)
- •Listing details (product details, images, location)
- •Transaction info (billing information, shipping address)
- •Communications (messages, support requests)
- •Profile details (business details, preferences)
Automatically Collected Information
- •Device information (IP address, browser type, operating system)
- •Usage data (pages viewed, time spent, click patterns)
- •Location data (approximate geographic location based on IP)
- •Cookies and similar tracking technologies
Payment Information
Payment information is processed by our third-party payment processor. We do not store complete credit card numbers or sensitive payment data on our servers. We may store limited payment information such as the last four digits and expiration date for reference purposes.
We use the information we collect to:
- •Provide, maintain, and improve our platform services
- •Process transactions and send related information
- •Send administrative information, updates, and security alerts
- •Respond to your comments, questions, and support requests
- •Monitor and analyze usage patterns and trends
- •Detect, prevent, and address fraud and security issues
- •Personalize your experience and show relevant listings
- •Send marketing communications (with your consent)
- •Comply with legal obligations and enforce our terms
With Other Users
When you create a listing or make a purchase, certain information (such as your business name and location) may be visible to other users to facilitate transactions.
With Service Providers
- •Payment processing and fraud detection
- •Cloud hosting and data storage
- •Email delivery and communication services
- •Analytics and performance monitoring
- •Customer support tools
For Legal Reasons
- •Comply with legal obligations or respond to lawful requests
- •Protect the rights, property, or safety of PlankMarket or others
- •Investigate and prevent fraud or security issues
- •Enforce our Terms of Service
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.
We implement appropriate technical and organizational security measures to protect your information:
- •Encryption of data in transit and at rest
- •Regular security assessments and updates
- •Access controls and authentication mechanisms
- •Employee training on data protection practices
No method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
Access and Update
You can access and update your account information at any time through your account settings.
Data Portability
You have the right to request a copy of your personal information in a structured, machine-readable format.
Deletion
You may request deletion of your account and associated data. Note that we may retain certain information as required by law or for legitimate business purposes.
Marketing Communications
You can opt out of marketing emails by clicking the unsubscribe link in any marketing message or by updating your account preferences.
Do Not Track
Some browsers include a Do Not Track feature. Our platform does not currently respond to Do Not Track signals.
We use cookies and similar tracking technologies to:
- •Keep you logged in to your account
- •Remember your preferences and settings
- •Analyze usage patterns and improve our platform
- •Provide personalized content and advertising
You can control cookies through your browser settings. Disabling cookies may affect the functionality of certain features.
We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for:
- •Legal and regulatory compliance
- •Dispute resolution and fraud prevention
- •Enforcing our agreements
- •Backup and disaster recovery purposes
PlankMarket is not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using PlankMarket, you consent to the transfer of your information to these countries.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of PlankMarket after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us at privacy@plankmarket.com
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- •The right to know what personal information we collect
- •The right to delete your personal information
- •The right to opt-out of the sale of personal information (we do not sell personal information)
- •The right to non-discrimination for exercising your rights
To exercise these rights, please contact us at the email address above.