We're Here to Help
Get in Touch
Reach out to the PlankMarket team with questions, feedback, or partnership inquiries. We typically respond within 24 hours.
General Support
Questions about your account, listings, orders, or general platform support.
Business Inquiries
Partnership opportunities, volume seller arrangements, or business development.
Technical Support
Experiencing technical difficulties? Include a description, browser info, and screenshots.
Help Topics
Find answers in our resources before reaching out
Seller Verification
Questions about the verification process or documents
Payments & Billing
Payment issues, payouts, and transaction details
How It Works
Learn about the buying and selling process
Platform Messaging
Use in-dashboard messaging for account-specific help
Privacy Policy
How we handle and protect your data
Seller Guide
Detailed information for sellers on PlankMarket
Office Hours
Monday - Friday9:00 AM - 6:00 PM ET
Saturday - SundayClosed
We strive to respond to all inquiries within 24 hours. Response times may be longer during weekends and holidays.
Feedback & Suggestions
We are always looking to improve PlankMarket. If you have feedback, feature requests, or suggestions, we want to hear from you.
For press inquiries or media requests, contact partnerships@plankmarket.com